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Data protection

Your data, protected at every step

Your data is encrypted, backed up and looked after by a Cyber Essentials certified team, from the moment it leaves your device.

Protected on the move and at rest

Your data needs protecting in two places: while it's travelling between your device and JobTek, and while it's stored. JobTek encrypts it in both.

Encryption scrambles information so it can only be read with the right key. While your data travels, it's sealed inside an encrypted connection, like a letter in a locked case, so anyone listening in on a public Wi-Fi network sees only noise. Once it arrives, it's stored encrypted too, along with every backup, so the stored files are unreadable without the keys.

How your data is protected

Encrypted in transit

Every connection uses TLS 1.2 or later, and our websites tell browsers to always use the secure connection.

Encrypted at rest

Databases, file storage and backups are all encrypted when stored.

Secrets kept secret

Application secrets and encryption keys are held in protected configuration and managed storage.

Backed up and tested

Regular backups, with restores tested so we know they work.

An operations team reviewing the day’s schedule and workload.

Watched around the clock

Application and infrastructure monitoring, security and sign-in logs, and a documented incident process mean issues are spotted and handled quickly, with customers kept informed.

The terms explained

TLS

Short for Transport Layer Security. It's the encryption behind the padlock in your browser, protecting everything sent between your device and JobTek.

HSTS

Short for HTTP Strict Transport Security. It tells your browser to only ever connect to JobTek over a secure connection, so it can't be tricked into an unprotected one.

Encryption at rest

Encrypting data while it's stored, so files and backups are unreadable to anyone without the keys.

Cyber Essentials

A UK government-backed certification showing a business has the key protections against common cyber attacks in place. JobTek is certified.

UK GDPR

The UK General Data Protection Regulation, which, with the Data Protection Act 2018, sets the rules for how personal information is collected and looked after. Our security programme is designed to support it.

ISO/IEC 27001

The international standard for managing information security. Our controls are informed by it, along with guidance from the National Cyber Security Centre, the NCSC.

Questions about data protection

Is our data encrypted?

Yes. It's encrypted while travelling between your devices and JobTek, and while it's stored, including backups.

Do you have a data processing agreement?

Yes. Our Data Processing Addendum is published in the legal centre.

Where can I read the full detail?

Our Security & Compliance Statement covers encryption, monitoring and business continuity in full.

Put your business on secure foundations

Start a free trial and see how JobTek protects your data from day one.

Start your free trial