The tenant reports it, the landlord pays, someone else has the keys
One address can involve four people, each needing something different. In JobTek the paying customer gets the quote and the invoice, while the occupier and the key holder sit on the job as contacts.
Every property, every party, one job
Property maintenance means reactive repairs across many addresses, reported by tenants, agents and landlords by phone, email and message. JobTek brings every report into one list, sends the right trade with the right access details, and gives each client a clear view of the work across their whole portfolio.
Four people, one address
A leaking shower in flat 3 might involve the tenant who reports it, the letting agent or landlord who approves and pays, and a neighbour or concierge who holds the keys. Make the landlord the customer, and add the tenant and key holder as contacts on the job, each with their own contact type.
Who reported it
The tenant's description and photos stay with the enquiry, and the tenant goes on the job as a contact.
Who approves and pays
The quote and invoice go to the landlord or agent, who can accept the quote online with JobTek Professional.
Who lets you in
Key arrangements and access windows go in the booking notes, where the operative sees them.
Which property
One client can have many addresses, each building its own history.
Mixed trades, records and a portal
Mixed trades, one schedule
Your own operatives and subcontractors, each with their skills, on one schedule.
Records landlords need
Fire-door inspections, powered door and gate inspections, ladder inspections and high-rise fire equipment checks, stored against each property's assets.
A portal for agents
With JobTek Professional, a letting agent logs in to see every booking, quote and invoice for their properties, or just the ones they're named on.
Every report in one list
Repairs by phone, email, your website form or Facebook, Instagram and WhatsApp Business messages, each with an owner.
Flat 3, the leaking shower
- 1Report
The tenant's photos arrive with the enquiry.
- 2Triage
You decide it needs a plumber this week.
- 3Approve
The landlord gets the quote by email and accepts it online.
- 4Fix
The plumber collects the keys from the concierge and records the repair with photos.
- 5Bill
The invoice goes to the landlord, with the tenant's original report still on the job.
Built for working with agents
Most maintenance teams working for agents choose JobTek Professional for online quote approval, the customer portal, online payments and reminders. Agents see progress across their properties any time, approve work in a click, and customers using the portal never count as paid users.
Start with your busiest address
Put it in JobTek with its landlord, tenant and key holder, and see how smoothly the next repair runs.