A field service team reviewing the day’s work beside their service vans.
Shifts and timesheets

Track working hours, jobs and time off

Your team clocks on and off in the JobTek app, creating a timesheet that records shift start and finish times and the jobs worked along the way. Time-off requests go straight to the office for approval, keeping working hours and absences together in one place.

Accurate timesheets, written as the day happens

Each shift builds a timed record of the jobs worked and actions taken, down to the second. Find time-on-site details quickly when a customer asks, and see approved time off automatically reflected in your schedule.

One shift, start to finish

  1. 1Clock on

    Start a shift in the JobTek app, choosing whether to share your location before you begin.

  2. 2Work the day

    Booking progress, tasks, notes and photos are recorded against the running shift, so the work and the hours line up.

  3. 3Clock off

    When a team member ends their shift, the app prompts them to finish any job still marked as in progress.

  4. 4Timesheet

    Each completed shift creates a timesheet on the team member’s resource record, ready for the office to review.

What each timesheet shows

Shift times at a glance

See when each shift started and finished, along with the total time worked.

A clear timeline of the work

See booking progress, tasks, notes, attachments and booking summaries in order, with every action timestamped to the second.

Every action linked to its job

See the job number and customer against each action, so you know exactly which work it relates to.

Time and location at a glance

See the time elapsed between actions and whether a GPS location was recorded for each one.

Manage time-off requests in one place

Requested in the app

Team members select the dates and times, add a reason and submit their request for the office to review.

Reviewed in one place

Review all time-off requests in one place, with a clear count of those awaiting a decision. Approve or decline each request and add a note if needed.

The answer goes back

The decision appears straight away in the team member's app.

Built into scheduling

Approved time off shows the person as unavailable when you check who can take a booking.

A field engineer checking the next journey and appointment details beside an unbranded service van before setting off.

See where your team is right now

See team members on the bookings map while they’re on shift and sharing their location, alongside the nearest address, their current job and its status. Locations update regularly, outdated positions are removed automatically, and map access is limited to authorised roles.

Rules for each type of resource

Timesheets on or off

Choose which types of team member clock on and off.

Location during shifts

Off, optional or required for the length of a shift.

Location on bookings

A separate setting for travelling to and working on a booking.

Subcontractors choose

Subcontractors decide for themselves whether to share their location.

Questions about shifts and timesheets

Which plan includes shifts, timesheets and absence requests?

They're part of JobTek Professional, and the 30-day free trial includes them.

Can someone clock on with no signal?

Yes. The app keeps the time they tapped and sends it as soon as the phone reconnects.

How does location sharing work?

You choose. Location during shifts and bookings can be off, optional or required for each type of resource, and subcontractors always decide for themselves.

Who can see timesheets and absence requests?

People whose role lets them view your team and its resources.

Try a week of shifts

During the free trial, ask two of your team to clock on and off for a week, then open their timesheets and see the detail you get.

Start your free trial