Know which unit failed before the engineer sets off
A supermarket can have a dozen condensers on the roof. Give each one its own record, and the engineer goes straight to the right unit with its last readings in hand.
One record per unit
Model, serial number, location, readings and past visits stay on each unit's record, so every finding goes on the right unit, even when identical units sit side by side. Forms bring forward the last readings, so the engineer is comparing from the moment they arrive.
Built for everything an HVAC business juggles
Many identical units
Every unit keeps its own history, so findings and readings always land in the right place.
Regulated checks
Refrigerant leak checks, air-conditioning inspections and pressure-system examinations, each with its own record.
Urgent call-outs
A warm cold room can't wait. See your planned maintenance and fit the call-out in around it.
Many sites
Retail and hospitality customers with the same equipment at many addresses, each with its own contacts and access.
Cold room alarm, Friday afternoon
- 1The call
The site manager reports the cold room is warming up. The office picks the right unit by location and serial number.
- 2Booking
An engineer with refrigeration skills is booked, with travel time allowed for on JobTek Professional.
- 3On site
Readings and photos go on the unit's record, and a temporary fix holds it overnight.
- 4The repair
The replacement part is quoted, approved and fitted on a second visit, and the unit's history shows both.
Refrigerant checks and inspection reports
JobTek's managed catalogue includes an F-gas leak check and service record, the TM44 air-conditioning inspection report, a pressure-system examination report, and records for ventilation commissioning and fire and smoke dampers. Each is completed on site, stored against the unit and issued by a credentialed engineer. Engineer skills carry expiry dates, and with JobTek Professional, Auto Schedule suggests only engineers whose skills are in date on the day.
Planned maintenance and repairs
How do we keep track of when each unit is due?
Record the next service date on each unit, ready for when you plan the schedule.
Can engineers use our own service forms?
Yes. Build inspection forms for each type of unit, alongside the managed records, and engineers complete them on the phone.
How do we keep a return visit tied to the first?
Quote the repair from the first job and book the return from it. The unit's record shows both visits.
Can the site manager see what's been done?
With JobTek Professional, invite them to the customer portal to see bookings, approve quotes and pay invoices.
Put one site's units into JobTek
Add each unit with its location and serial number, and your next call-out starts with the right unit's full history.