The blockage today, and the repair it uncovers
Once the camera goes down, a blocked drain can become a bigger job. JobTek keeps the first call-out, the evidence and the repair quote on one history, so the customer sees exactly why the repair is needed.
Fast call-outs, kit where it's needed
Drainage work is urgent and kit-heavy. JobTek books your jetters, cameras and tankers alongside the crews, puts the evidence in front of the customer before they approve a repair, and gives insurers and commercial clients the proper survey reports they expect.
When the camera finds something
The crew clears the blockage and the camera shows a cracked pipe. Photos and notes go on the job from the van, with a link to longer survey footage in the job notes. The repair is quoted from the same job, evidence attached.
Kit, reports and approvals
Kit as well as crews
Jetters, cameras and tankers are bookable resources, with their availability visible before you confirm.
Survey reports
The managed catalogue includes a drain CCTV condition survey report, private sewage-treatment maintenance records and excavation inspections.
Approval before the dig
Send the repair quote from the job. With JobTek Professional the customer accepts online, and you can see when they opened it.
Commercial accounts
With JobTek Professional, facilities and property managers log in to see bookings, quotes and invoices for their sites.
Questions from the van
Does the app work in a basement?
Yes. Jobs already on the phone open anywhere, and notes and photos send as soon as there's signal.
Can the office see where the crews are up to?
Yes. Crews update their status from the app, using statuses you define, and with JobTek Professional a status can email the customer automatically.
One history from the first call
Location, access, what's affected and how urgent it is are recorded at the first call. The repair visit links back to it, so the office can answer any question the customer asks.
Call-out today, repair next week
Both visits on one job, with the evidence from the first ready for the second. Book your next call-out in JobTek.