Every machine's history, whoever the contact is this year
Customers' staff change, but the pump in plant room 2 doesn't. JobTek keeps each machine's identity, serial number, location, forms and service dates on its own record, so its full history is always there.
A lasting record for every machine
Each machine is an asset with its serial number, location, past faults, inspections and documents. Technicians open it on their phones before they arrive.
Everything equipment servicing involves, in one system
Statutory examinations
Lifting equipment, pressure systems and work equipment examined on schedule, with a written report every time.
Breakdowns
Fault calls for machines that keep a site running, booked in fast alongside planned work.
Customers with many machines
Dozens of machines on one site, each with its own history and due dates.
Parts and approvals
Parts quoted and approved from the visit, with the return booked straight after.
Breakdowns and services, perfectly balanced
Breakdowns, inspections and planned services all draw on the same technicians and support kit. The schedule shows who's free and who has the skills, with expiry dates on the skills that need them, and with JobTek Professional, Auto Schedule suggests who could go and allows for travel. Record the next service date on each machine and book the visit when you plan the week.
Reports issued on site
JobTek's managed catalogue includes the LOLER report of thorough examination, PUWER work-equipment inspections, pressure-system examination reports and LEV thorough examinations. Each is completed on the phone, stored against the machine and issued by a credentialed technician. Your own inspection forms for each type of machine sit alongside them and bring forward the last readings.
What customers ask about their equipment
Can you show us everything done to this machine?
Absolutely. Open the machine's record and every visit, finding and document is listed against it.
Where are inspection reports kept?
Reports are completed on site and stored against the machine, ready whenever you need them.
What happens if the repair needs a part?
Quote it from the visit. Once it's approved, book the return, and the machine's history shows both.
Can customers approve work online?
Yes. With JobTek Professional, customers you invite to the portal see their bookings, approve quotes and pay invoices.
One machine is all it takes
Pick a machine you look after and give it a record. Next time, the technician starts with its whole history.