Every Facebook message answered, fast
Link your Facebook Page to JobTek and each conversation becomes an enquiry with an owner, a status and replies sent straight from JobTek.
Your Page's messages, right where you work
Private messages to your Page arrive in JobTek along with the photos and attachments that come with them. Replies, including images, are sent from the enquiry and saved with it, so the whole team can see what was said.
A team inbox for your Page
Page messages arrive in the enquiry list with an owner and a status, anyone covering can see the whole thread, and the office replies from the same screen it uses for calls and emails. When a request turns into work, the quote or job is created straight from the enquiry with every detail carried across.
Questions about linking a Page
Who can link the Page?
Anyone who manages the Page through Meta. They sign in from JobTek, review the access requested and choose the Page.
Is Facebook included on our plan?
Yes. Facebook, Instagram and WhatsApp Business messages are included on every plan.
Can we see which enquiries came from Facebook?
Yes. Every enquiry shows the channel it came from.
A Saturday message to your Page
- 1Saturday, 19:40
Someone asks your Page whether you can fit in a job next week.
- 2Monday, 08:15
It's waiting in the enquiry list, marked as Facebook. You take ownership and ask for the address and a photo.
- 3Monday, 09:30
The customer replies with both. You create the job from the enquiry and book the visit.