WhatsApp enquiries, shared with your whole team
Link your WhatsApp Business number to JobTek and every chat becomes an enquiry the whole office can see, own and reply to through the same number.
Who sees what
Messages to your number arrive as enquiries marked as WhatsApp. Anyone in your team with access to enquiries can read them, reply through the business number and add notes. Texts, photos and media stay on the enquiry, so what was agreed is always one click away.
What changes when the number is linked
A shared inbox
The business number's chats are visible to the team in JobTek, so cover is always in place.
An owner for every chat
Each conversation becomes an enquiry with an owner, a status and a follow-up date.
Replies with photos
Reply with text or images from the enquiry, through the business number.
Straight into work
Create the quote or job from the enquiry once the details are confirmed.
Linking the number
- 1Meta business
Whoever links it signs in with access to the Meta business that owns the WhatsApp Business account.
- 2Choose the number
Pick the number customers message, and the JobTek company its enquiries go to.
- 3Say hello
Message the number from another phone and reply from JobTek.
Works just like the WhatsApp Business app
Replies from JobTek go out through your business number, exactly as they would from the WhatsApp Business app, under Meta's standard WhatsApp Business terms and pricing. Your customers simply keep chatting the way they always have.